Delivery & SLA Policy

1. Standard Delivery Targets

• Meta Business Setup: 1–2 business days
• Google Business Profile Setup: 1–2 business days (submission & optimization)
• LinkedIn Company Page Setup: 1 business day
• Complete 3-Platform Business Setup: 2–4 business days
• WhatsApp Automation Setup: 2 business days
• Meta Pixel Tracking Setup: 1–2 business days
• Professional Ad Creative (Basic Static): 1–2 business days

2. Contractual Clock Commencement

The delivery SLA clock begins strictly when both of the following prerequisites are met: (1) payment verification is confirmed, and (2) all mandatory onboarding intake fields and delegated permissions have been supplied by the client.

3. Handover Protocol & Acceptance

Upon completion and internal QA signoff, handover links and documentation are posted to the Client Workspace. The client has 7 calendar days to review deliverables and request included revisions. If no feedback is submitted within 7 days, the order is automatically marked as Accepted and closed.